Returns & Exchanges

At ShopSimon, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, you can return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print and Pack

  Generate your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.

• 3.
  Drop Off Your Package

  Take your labeled parcel to any authorized carrier location or scheduled pickup point to begin the transit process back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.